(770) 939-1711 info@gms.com

FAQ's

Is there a GMS company near me?

With our nationwide network, there is likely a GMS company near you. Use our Find a GMS Yard tool to locate the locations nearest to you.

Are each of your yards locally managed?

Yes. It is a core philosophy from which we operate. This keeps decision-making where it belongs – at your local GMS company.

How do you train your crews on safety?

Crews are trained and certified on best practices in-house so that they are prepared to safely deliver materials to your job site. Weekly safety training sessions are held at each GMS company. We even offer safety incentive programs for our employees.

What if I need a specialty product?

Each local GMS company has product specialists who can assist you in finding the right product for your usage, climate, region and specifications. With advanced product knowledge, practical construction experience and sourcing know-how, you won’t find a better partner to get you what you need quickly.

Our sales staff are product specialists and can source and acquire just about any specialty product you need. With the know-how to advise on the right product, you’ll get the best solution for your situation. If you need an item let us know and we’ll get it for you.

What type of fleet do you maintain?

Each GMS company maintains a comprehensive fleet including flatbed trucks some which come with portable forklifts, boom trucks for multistory projects, pick-ups for hot shot deliveries and in some cases tools and accessory trucks on the job site.

What if I need a delivery before or after-hours or on the weekend?

Your local GMS company will work with you to coordinate deliveries whenever you need them.

What if I need access to your showroom after hours for a project emergency?

Your local GMS company sales rep will assist you in getting what you need.

How do you ensure safe delivery at a job site?

We perform pre-delivery inspections at the job site and document the specific considerations each site presents. The information we collect directs our delivery plan including site access details, unloading requirements, stocking pathways, and safety protocols.

How do you know a delivery was done to your standards?

Each GMS company does post-delivery inspections to check safety, stocking conditions, equipment, and quality control.

What types of commercial deliveries do you do?

Each GMS company is able to respond to any type of commercial delivery. In fact, we’re often given the toughest jobs, the ones no one else will take. With the highest safety protocols in the industry, outstanding crews and proven stocking methodologies, you’ll find working with a GMS company on your commercial projects keeps you out of the construction supply business.

Do you deliver to residential sites?

Yes. Each GMS company uses off-road drywall carts for sand and grass, and can pre-deliver your drywall before your window installation if needed. We can also perform on-site delivery access evaluations.

Do you have customer pick-ups at your locations?

Most of our locations have customer pick-ups at their showroom check with your local GMS company.

Can you help me with my product warranty?

We can assist you with manufacturer warranty issues and manufacturer representation when necessary. We want you to be completely satisfied with your purchase.

Are you OSHA compliant?

Yes. We believe nothing is so important that it can’t be done safely. We are committed to full compliance with OSHA and DOT laws and regulations, and we conduct regular job site visits to check for crew compliance.

Can I pick up an order myself at a yard?

Yes. You can call in an order in advance to your local GMS company, or you can visit their showroom and one of our sales people can speak with you about your specific needs.

Reach Out and Talk to Us

It’s easy to get in touch with us. We’re your neighbors and we’re here to help. Give us a call, drop by or fill out our Contact Us form and let’s talk.

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