Your privacy is important to us.
Notice of Collection
We collect information about our customers from a variety of sources and use it for purposes related to our business. We may disclose that information to third parties, including our affiliates, service providers, joint marketing partners, and others as necessary to manage consumer accounts, provide goods and services to our consumers, market our products, improve our business, including our marketing services, and respond to legal and regulatory requirements. A fuller description of the purposes for which we collect the information of our consumers, as well as to whom we disclose information, is provided below.
The information we collect may include personal identifiers, as well as information that directly or indirectly can be associated with, or linked to, our consumers or their households. Below are the categories of information we may collect about our consumers, the sources of that information, the purposes for which we use information and the types of third parties with whom we may share the information.
For more information on the purposes for which we use the information we collect, see the section below on “Purposes for which we use your data.”
Information We May Collect, Use and Disclose
We collect the following categories of personal information about you. These also include the categories of information we have collected over the past 12 months. The sources of this information are directly from you or from others on your behalf (like recruiting agencies), our service providers, public records, credit reporting agencies, and government reporting agencies. Note that the categories listed below are defined by state law, including the California Consumer Privacy Act. We included all categories of personal information that we have collected, however, depending on the services and products we provide you, we may not collect all of the information within that category (e.g., we may collect your name, postal address, and email address for a particular purpose without collecting your social security number, driver’s license number, or other information within the “personal identifiers” category).
- We do not sell consumer personal information or share it for cross context behavioral advertising purposes. We may, however, disclose all of the below categories of information with our affiliates, service providers, attorneys, accountants, auditors, and with other parties as described below.
Purposes for which
your name, alias, postal address, email address, unique personal identifier, online identifier, account name, Internet Protocol address, social security number, driver’s license number, passport number, or other similar identifiers.
We may collect similar information about your spouse, children and beneficiaries
Information About You. Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, your name, signature, social security number*, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number*, insurance Notice number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Characteristics of classes protected under federal or California law, including: familial status, disability, sex, national origin, religion, color, race, sexual orientation, gender identity and gender expression, marital status, veteran status, medical condition, ancestry, source of income, age, or genetic information.
Commercial information: records of your personal property, products or services you have purchased or considered, and other histories or tendencies to purchase or consume particular products and services
Internet or other electronic network activity information: browsing history, search history, and information about your interaction with a Web site, online application and advertisements
Sensory information: Audio, electronic, visual, and recorded calls
Professional or employment-related information: such as your job title and employer
Purposes for which we use information about you
We may use information about you for the following business or commercial purposes:
- To provide you with products and services
- To establish, manage, and administer your customer account and our business
- To invoice and deliver orders
- To enable business communication related to orders, such as communications about invoicing, delivery, and payments
- To allow you to apply for and, if approved, obtain products and services on credit
- To detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity
- For auditing and compliance management, institutional risk management, data analytics and technological development of our systems
- For research and development of our products
- For quality assurance
- In connection with a proposed sale or merger
- To comply with legal requirements
- To comply with legal investigations and subpoenas
- To respond to judicial process or government authorities
What are cookies?
When you visit our website, we place a so-called “cookie” in a file on your browser so that our website is more user-friendly, effective, and secure. By using a cookie, your browser can remember specific information about you across several pages or between visits to our website. In addition to cookies, we use scripting, which is code run on the website to collect information such as actions you’ve completed on our website or items you click on. We also collect information through “referrers”, which are small pieces of data your web browser passes to us indicating which website linked you to our website. For example, if you click on a link on a Google search result page that takes you to our website, we will receive a referrer that tells us you were linked to our page from Google. For the purposes of this Policy, we refer to these technologies as “cookies.”
We do not store any sensitive personal information within the cookies we place on your device. Our website does not read any information stored in cookies placed on your browser by other websites.
The cookies we use fall into three different categories:
Strictly Necessary Cookies
These cookies are necessary for the website to function. They are usually only set in response to actions taken by you which amount to a request for services, such as logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work if you do block these cookies. These cookies do not store any personally identifiable information.
These cookies collect browsing information in order to improve your overall experience. We use this information to track website usage and compile statistics. This helps us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.
These cookies enable the website to provide enhanced functionality and personalization.
We use a tool called “Google Analytics” to collect information about use of our website. This tool uses persistent cookies to allow us to see anonymized behavior information relating to a visitor’s age, gender and interests, as well as basic information about the browser and devices visitors use to access our website.
We may allow third-party advertising cookies to be placed on your computer or mobile device when you visit our website. Third-party cookies, including social media plugins, belong to and are managed by other parties, such as Google or other online advertisers. These kinds of persistent cookies remember the websites you visit, and that information is shared with other parties, such as advertisers. We may use third-party advertising networks to help us deliver tailored online ads to you.
How can I control cookies?
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Browsers may also be set up to display a warning when a cookie is used. You may even disable your browser from accepting cookies. Disabling cookies is unique to each browser and device you use. Disabling cookies on one device will restrict the ability to tie that device to other devices you use. Parts of our website may not function properly if you disable cookies. To provide you with the best possible experience while visiting our website, please enable cookies within your browser.
Separate from our website(s), some third-party websites may enable cookies to be placed or accessed on your device by third party advertising networks. These kinds of persistent cookies remember the websites you visit including ours, and that information is shared with other parties, such as advertisers. We do not enable third-party cookies to be placed or accessed on your device through our website. To learn more about opting-out of this type of interest-based advertising, please visit the Network Advertising Alliance (NAI) Consumer opt-out website.
You can opt out of Google Analytics without affecting your visit to our website. For more information on opting out of Google Analytics tracking, visit this Google page.
We will only keep your personal information for as long as is reasonably necessary to fulfill the purposes that we process it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may keep your personal information for a longer period in the event of a complaint, or if we reasonably believe there is a prospect of litigation with respect to our relationship with you.
In determining how long we need to keep your information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from the unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.
In some circumstances, we will anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely.
Do Not Track Signals
We have implemented a cookie “door” to ensure your cookie preferences are honored. We also have tools in place to better detect and honor requests made using the Global Privacy Control (“GPC”) signal as requests to opt-out of the sharing of personal information to the extent required by applicable law. We endeavor to honor these requests with respect to any personal information connected to the GPC opt-out request based on the information made available by GPC. Note that we may not be able to tie a GPC request to all personal information we have about you. If you wish to exercise your rights under applicable state privacy laws, we recommend submitting your preferences via our cookie “door” or by submitting a request using one of the methods outlined in the Your Privacy Rights section of the policy below.
Notification of Changes
Special Policy Regarding Information from Children Under Sixteen
This Web site is not targeted to children under the age of 16, and we do not knowingly request personally identifiable information from any child under the age of 16 without parental consent. When we do receive such information, we delete it as soon as we discover it and do not use it or share it with third parties.
We provide the following choices to all our customers regarding our use of information about you.
- You may set your browser to reject cookies and to erase cookies that have already been placed on your hard drive. However, if you do so, your ability to navigate this site will be limited.
- You may choose not to provide us with any contact information.
- If you would like us to manage your contact status or be removed from any of our on-line mailing lists, click on the unsubscribe link contained in every email. This allows you to unsubscribe from emails.
Depending on where you live or where you are located when you use our products and services, including this website, you may have the right to:
- Know: the right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
- Correct: the right to correct inaccurate personal information that we maintains about you.
- Delete: the right to delete personal information that we have collected from you, subject to certain exceptions.
- Non-Discrimination: the right not to receive discriminatory treatment from us for the exercise of privacy rights, including an employee’s, applicant’s, or independent contractor’s right not to be retaliated against for the exercise of their rights.
In most cases, you will not have to pay anything to exercise the above rights. However, under certain circumstances and in certain jurisdictions, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances. If we deny your request to exercise any of your privacy rights, we will give you a written notice (if required to do so by applicable privacy laws) setting out the reasons for our decision (except where it would be unreasonable for us to do so) and any mechanisms that are available to you to complain about the denial.
Please note that, where required by law (such as in California), we may need to verify your identity when you request to exercise privacy rights. To do so, we may ask you to confirm information we already have on file, or provide other information sufficient for us to determine and confirm your identity before responding to your request. We request this information as a security measure to ensure that your personal information is not disclosed to someone who is not authorized to receive it. For example, we may verify the email address we have on file with the email address from which you are sending a request. We may also ask you to verify certain past orders, or to confirm your last four digits on a card you recently used to place an order. If you have an account with us, we may ask you to verify yourself by logging in. We may also contact you to ask you for further information in relation to your request, in order to speed up our response.
You may also authorize someone to make a request on your behalf. To do so, you must provide the agent with written, signed permission to submit privacy right requests on your behalf, or provide a letter from your attorney. The agent or attorney must provide this authorization at the time of request. Note that we may require you to verify your identity with us directly before we provide any requested information to your approved agent.
How to submit an access, delete, or correct request
If you would like to request access to your personal information, to have us delete personal information, or have use correct personal information that we have about you, please submit the request through our webform, or contact us via the methods indicated below.
We strive to have reasonable security procedures in place to protect against the loss, misuse or alteration of information under our control. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have any questions about the security at our Website, or you have any reason to believe that the security of our Website or your information has been compromised, please contact us at the email address or phone number below.
Without prejudice to any other administrative or judicial remedy you might have, you may have the right to lodge a complaint with local state regulators/data protection authorities if you believe that we have infringed applicable privacy or data protection requirements when processing personal data about you.
For most states in the United States, you may contact your state Attorney General to file a complaint. To the extent Colorado, Connecticut, or Virginia law applies, the Attorneys General have provided the following online submission methods for filing a complaint or registering any other concern about the result of your appeal.
Colorado Attorney General: Submit a complaint online
Connecticut Attorney General: Submit a complaint online
Virginia Attorney General: Submit a complaint online